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Saturday, April 20, 2013

Bad Service and/or Fraud Beware of Dentists like Dr. Weener

No really that is the Doctors name and after you read the summary below, you will see that it fits. All I can say is Geeze, with the economy the way it is you would think providers like the ones below found at Landmark Dental

pic. from their site
Phuong an   
 Dr. Weener            Kriste a Dental Hygienist           assistant

here in Nashua, NH would know how to treat their customers/patients, instead of care, they give crass feedback from technical institute graduates like Kriste or Phuong, for complaining when their work is less than acceptable.  

Moreover, dental records obtained and reviewed, reveal what the insurance company did not catch.  These three individuals actually have done repeated work on the exact same teeth over a number of years without disclosure to the patient. The reason is that the quality of work is poor and has been on the decline to an aging doctor unable in or incapable of keeping up for the procedures and materials offered to patients today. 

Incredibly, a recent visit by the same former client shows that they actually fixed the wrong tooth without informing the patient until after  this woman "Donna" their treatment coordinator had her sign a bill for it, the tooth fixed was the tooth the insurance company shows was paid for the previous year, since dental insurance providers will not pay to replace fillings less than two years old, you would think they would want to correct their poor work.

pic. from their site

Actually, in this case they told the patient to come back to fix the one tooth she wanted done, and the work they did that day could be corrected then.  The patient was outraged, not only did they do a poor job, where you could see where they missed putting in the filing and didn't accurately match the color to the patients teeth;  they couldn't correct the poor job they did or fix the tooth she originally came in for, for another 6 weeks. 

Really, and they wonder why she was upset, and why their client list is shortening, inappropriate fillings that crack or do not match the patients teeth might be a clue.  

This recent article may wake other practitioners like this one to the fact that all around, lawsuits are more of an emotional issue than a financial one  and this one describing how communication with ones patients can reduce the potential for lawsuits.  Also, after reviewing the records and having to drive by several times (it's on a main road) a good clue that a doctor's reputation is faltering is the fact that there is hardly any vehicles besides the employees in the lot. 

Another, complaint on this doctor surrounds pulling children's teeth and charging for the loose tooth next to it that inadvertently fell out. $200 per tooth on a child 1st set, not impacted.  Hmmm

Check out doctors online, check other's complaints like the above and choose wisely, people do not take the time to write or have others post complaints unless they are exasperated and disgusted with something.  

Can you say sleaze ...

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